Privacy Policy
Last updated: November 12, 2026
Carnaval Experience Rio ("we", "us") respects your privacy. This policy explains what personal data we collect through carnavalexperiencerio.com.br and how we use it.
What we collect
- Inquiry data you send through our reservation form: name, email address, country, preferred parade date, number of participants, chosen experience and any additional requests.
- Technical data processed automatically by our hosting provider (Cloudflare), such as IP address, approximate location and browser type, used for security and to deliver the site.
How we use it
- To reply to your request with availability, options and booking details.
- To coordinate your Carnival experience with the Samba School or ticket provider once you decide to book.
- To keep our site secure and prevent abuse (for example, spam submissions).
We do not sell your data and we do not send marketing emails without your consent.
Who processes your data
Form submissions are emailed to our team at contato@carnavalexperiencerio.com.br using the email delivery service Resend, and the site is hosted on Cloudflare Pages. Both act as processors on our behalf. When you book, the details needed to register you for a parade or issue tickets are shared with the relevant Samba School or venue partner.
Retention
Inquiry emails are kept for as long as needed to handle your request and for up to two Carnival seasons afterwards, unless the law requires a longer period.
Your rights
Under the Brazilian General Data Protection Law (LGPD) and, where applicable, the GDPR, you may ask us to access, correct, delete or export your personal data, or object to its processing. Write to contato@carnavalexperiencerio.com.br.
Cookies
The site works without cookies. If we add analytics or advertising tags in the future, this policy will be updated accordingly.
Contact
Carnaval Experience Rio · Rio de Janeiro, Brazil · contato@carnavalexperiencerio.com.br